Privacy Policy

ZACKIE TRUCKING AND HAULING LLC ("our company," "we," "us," or "our") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our site or utilize our trucking, hauling, and logistics services. We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

1. Information We Collect

We collect various types of information to provide and improve our services.

• Personal Identification Information: This includes names, addresses, phone numbers, email addresses, and other contact details provided when you request a quote, book a service, or communicate with us. For business clients, this may include business names, registration numbers, and contact persons.
• Service-Related Information: Details pertaining to the logistics services we provide, such as shipment details, pick-up and delivery locations, cargo descriptions, and billing information.
• Technical Data: When you visit our online platform, we automatically collect information about your device and browsing activity, including IP address, browser type, operating system, referring URLs, and pages viewed. This helps us understand how our site is used and identify areas for improvement.
• Communication Data: Records of your correspondence with us, including emails and telephone calls.

2. How We Use Your Information

We use the collected information for various purposes, primarily to provide and manage our trucking and logistics services:

• Service Provision: To fulfill our contractual obligations, including scheduling, coordinating, and executing hauling and freight services.
• Communication: To respond to your inquiries, provide service updates, and send important notices related to your shipments or our services.
• Billing and Payments: To process payments for services rendered and manage invoicing.
• Improvement of Services: To analyze how our services are used, gather feedback, and enhance our operational efficiency and customer experience.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
• Marketing (with consent): With your explicit consent, we may use your contact information to send you promotional materials about new services or special offers that may be of interest to you. You can opt-out at any time.

3. Disclosure of Your Information

We may share your information with trusted third parties under certain circumstances:

• Service Providers: We work with third-party service providers who assist us in operating our business (e.g., payment processors, IT support, dispatch software). These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security audits. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When it is no longer necessary to retain your data, we will securely delete or anonymize it.

6. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the GDPR:

• The right to access: You can request copies of your personal data.
• The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You can request that we erase your personal data, under certain conditions.
• The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You can object to our processing of your personal data, under certain conditions.
• The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ZACKIE TRUCKING AND HAULING LLC

7199 HARTLOW DR, PICKERINGTON, OH, 43147